FAQ

Are you manufacturer?

Yes, our founders has engaged in Chair manufacturing & exporting for over 10 years and has more than one thousand experienced staff.

What’s the Minimum Order Quantity (MOQ) ?

It depends on the product some are 1, some are dozen units per model.

How about warranty?

* Warranty period is one year. If any problem happen due to quality reason, our side will send instructions and free spare parts soon.

* If order not less than a 20’ft container, will offer 2% free spare parts.

How long will be the products lifetime ?

* Depend on using frequency. For instance, the lifetime of our massage chair is at least 5 years normally.

What is the Payment Term ?

* By T/T, L/C, Western Union, Paypal, Alibaba Secure Payment, D/A, D/P, O/A, etc.

* Usually by T/T, 30% as deposit in advance and balance 70% should be paid when goods ready to ship.